Please read these Terms and Conditions carefully. By accessing or using the FlashCharge website (www.flashcharge.in) and our services, you agree to be bound by the terms outlined below. These Terms govern your use of our platform and your legal relationship with FlashCharge.

Overview of Services

FlashCharge provides information and tools related to electric vehicle (EV) charging, including station details, partner programs, and a cloud-enabled infrastructure that enhances the user charging experience. The platform enables users to locate charging points, manage service bookings, and securely complete payments online.

Our website may contain links to external resources or third-party websites. These external services are governed by their own terms, and FlashCharge is not responsible for their content, availability, or accuracy.

Updates to Terms

FlashCharge reserves the right to revise these Terms at any time without prior notice. Continued use of our services indicates your acceptance of any changes made.

User Account and Responsibilities

Users are responsible for safeguarding the credentials associated with their FlashCharge accounts. Any activity conducted under your account will be considered authorized unless reported otherwise. Ensure your login details remain confidential to prevent unauthorized use.

Ownership and Intellectual Property

All content, branding, and intellectual property on this website are the exclusive property of FlashCharge. No part of the website may be reproduced or distributed without prior written permission, unless expressly permitted within these Terms.

Payment and Transactions

All financial transactions on the FlashCharge platform are processed through secure payment gateways such as Razorpay. FlashCharge is not liable for any unauthorized or fraudulent activity related to user transactions.

Reviews and Public Comments

Users may leave feedback in the form of reviews or ratings. These contributions must be truthful and free from defamatory, offensive, or unlawful language. FlashCharge reserves the right to moderate or remove inappropriate content.

Prohibited Activities

Users agree not to:

• Violate any applicable laws or third-party rights.
• Use bots, crawlers, or other automated tools to access the website.
• Engage in activities that may disrupt or degrade website performance or security.

Account Termination

FlashCharge may limit, suspend, or terminate user access to the website without prior notice for violations of these Terms or applicable laws. We reserve the right to remove or disable accounts that engage in prohibited activities.

Limitation of Liability

FlashCharge shall not be held liable for any indirect, incidental, or consequential damages arising from the use of its services. The total liability, if any, shall not exceed the amount paid by the user for services through the website.

Indemnity

You agree to indemnify and defend FlashCharge against any claims, losses, or damages resulting from your misuse of the platform or breach of these Terms and Conditions.

Dispute Resolution

Any legal disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The proceedings shall take place in India and be conducted in English.

Applicable Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes not resolved through arbitration shall fall under the exclusive jurisdiction of the courts located in New Delhi.

Feedback and Suggestions

Feedback submitted through the FlashCharge website is considered non-confidential. FlashCharge may use such suggestions or ideas freely without any obligation to compensate the contributor.

Refunds and Disputes

Users can raise refund requests within 6 months of a transaction for reasons including billing errors or service disruptions. Approved refunds will be processed within 5 to 7 business days.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, feel free to reach out to us:

Email: info@flashcharge.in